Privacy Policy

At Kidney Plus Florida, your privacy is our priority. We are committed to maintaining the confidentiality and security of your personal and health-related information. This Privacy Policy explains how we collect, use, protect, and disclose your data in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

1. Information We Collect

We may collect the following types of information from patients, website visitors, and service users:

Personal and Medical Information

• Full name, address, phone number, email
• Date of birth, insurance details
• Medical history, lab results, treatment records

Website and Technical Information

• IP address, browser type, device information
• Pages visited, date/time of access
• Cookies and tracking technologies (for improving site performance)

2. How We Use Your Information

We use your information for:

• Providing and managing medical care
• Scheduling appointments and sending reminders
• Billing and insurance processing
• Responding to inquiries and improving services
• Ensuring website functionality and user experience

We will not use your data for any purposes not disclosed in this policy without your explicit consent.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. Your data may be shared only in the following circumstances:

• With your healthcare providers for treatment coordination
• With insurance companies for billing purposes
• With authorized third-party service providers under confidentiality agreements
• When required by law (e.g., court orders, public health concerns)

4. Your Rights Under HIPAA

As a patient, you have the right to:

• Access your medical records
• Request amendments to your records
• Receive an accounting of disclosures
• Request restrictions on how your information is used
• File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact our Privacy Officer at the contact details below.

5. Data Security

We use industry-standard security protocols and physical, technical, and administrative safeguards to protect your data from unauthorized access, misuse, or disclosure.

6. Cookies and Online Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can control or disable cookies through your browser settings. Please note, disabling cookies may affect site functionality.

7. Third-Party Websites

Our website may link to external websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies independently.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services constitutes your acceptance of these changes.

Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us.